Meet Our Team
My name is Kristie Cotter. I have been working at BCAC full time since 2005 as Dr.Snodgrass's assistant. I have lived in Mtn. Home most of my life. I graduated high school here in 1994 and received an Associate of Arts degree from ASU in 1997.
I currently have 4 cats & 2 dogs of my own and love working with animals.
My name is LaQueta Smith and I have been with Baxter County Animal Clinic since 2012. My role at BCAC is primarily that of a receptionist. I schedule appointments for exams, rechecks, surgeries, medical procedures and boarding. I answer telephones, greet clients, prepare patient files and escort clients and patients to exam rooms. I bring to my position over twenty years of customer service experience.
Before working at BCAC, Dr.Snodgrass was my veterinarian for my animals for well over fifteen years. I have compassion for animals and their owners and I understand the stress that patients and clients endure.
My name is Samantha Walker. I have been in the veterinary field since 2005 and started at BCAC in 2015. I love animals of all kinds very much and caring for them on a daily basis is wonderful. I also enjoy horse showing, barrel racing, and team roping with my husband, Tom. I hope you enjoy this clinic, the doctors and the staff as much as I do.
My name is Bethany Drake. I started working at Baxter County Animal Clinic in 2016 as a kennel tech and eventually moved to working the front desk. I have always loved working with animals and received my Bachelor's in Animal Science from North Carolina State University in 2006. My husband and i met when we were both working for the SPCA in Raleigh, NC. After getting married, my husband joined the Army, which took us from NC to NY to MO and then to TX. After spending 8 years moving wherever the Army wanted us, we decided it was time to settle down. My husband is from Mountain Home and it seemed like the perfect place to raise our boys. When I'm not working, I spend time with my husband and two sons, who luckily all love animals as much as I do. In my spare time, I enjoy running, usually with my dog, and have completed several races including 5ks, 10ks, and half marathons.
My name is Sydney Jennings. I have lived in Mountain Home most of my life. I have been working with animals since 2015 and started at Baxter County Animal Clinic in 2018. I have always dreamed of working with animals and I love what I do. These furry animals can make any day better. In my spare time, I enjoy spending time with my husband and our dog Cooper. I am also one of Jehovah's Witnesses and enjoy going in my ministry work. I'm also a huge football fan. Go Cowboys!
My name is Katharina and I have lived in the Twin Lakes Area my whole life. I grew up in a house where my mother maintained the role of Snow White. We always had some sort of wildlife my mother would be rehabilitating, not to mention our dogs, cats, hamsters, fish, and other interesting pets. I always had this need to know everything about each and every animal she had brought home which is how Dr. Snodgrass happened to come into my life. Then there came a point where I would beg to stop by to visit Dr. Snodgrass just in case he had something new to experience in his clinic. I have always enjoyed being able to learn something new. In fourth grade I started volunteering for the Rabies Clinic at Baxter County Animal Clinic due to my participation with 'The 4H Easy Riders Club.' Being a part of Doc's team meant the world to me as a child. When I became a senior with Mountain Home Career Academies, I had the opportunity to intern under Dr. Snodgrass which is when I decided the animal field was the only field I wanted to pursue. I continued by education in Beebe Arkansas at their ASU for Agriculture Business with a minor in Animal Science. Illness in my family brought me back to the Twin Lakes Area. In 2013 I officially became a staff member here at our clinic. My job varies, which I immensely enjoy due to my large thirst for knowledge. I have floated around the office enough to be able to fill any position needed, however, I prefer the back of the office caring for our patients. My goal is to make sure each and every patient receives the quality care they deserve whether boarding, routine exam, or surgery. Taking care of the animals is my job, but maintaining a safe and caring environment to suite the needs of each animal that comes through our doors is my passion. I strive to make our environment one where not only do our clients enjoy coming in, but also so our patients of all colors, shapes, and sizes want to come back.
Hi my name is Karen Hoeppner, I have been at Baxter County Animal Clinic since 2015. Before coming to the Mountain Home area I was born, raised and lived in Casper Wyoming for 30 plus years. I worked in the automotive industry. Though I enjoyed my job there, I always felt something was missing. After moving here 2 years ago I took a year off to decide what I wanted to do. One day I saw this job in the paper for a kennel person and applied. I have not regretted one minute. I love the animals and the people I work with. Let's just say I have found what was missing. All these years, I should've been working with things that have four legs+fur instead of four tires. The only drawback to this job is I am definitely in trouble with my own animals when I get home from work after loving on everyone else's animals.
Casey was abandoned on the road but found a new home with BCAC! You can almost always find her wherever Dr. Snodgrass is, whether she's sleeping outside the surgery room, or trying to assist with appointments. When she's not working at the clinic, she spends her time with Doc and Marilyn at their home.
Fruit Loop is a permanent resident around the clinic. She has been diagnosed with Cerebellar Hypoplasia which affects her coordination. She typically spends her days curled up somewhere around the clinic, but can be seen occasionally begging for treats.